FAQ

Here are some answers to some frequently asked questions.
If you have other questions, drop us a line here help@fluffbedding.com.

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If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

Nope. Our bedding is fully warranted against pilling, abnormal rips and tears, and workmanship defects. So, you can rest assured that any defects are covered and replaced immediately. We stand by the premium quality and longevity of our products.

Nope. Our bedding is fully warranted against pilling, abnormal rips and tears, and workmanship defects. So, you can rest assured that any defects are covered and replaced immediately. We stand by the premium quality and longevity of our products.

Not all sheets are created equal. What sets Fluff apart and entices our customers is the undeniable superior quality and overall feel of our bedding. It enhances sleep and rejuvenates your mind, body, and skin like no other. We use premium quality fibers, yarns, weaves, and cutting-edge innovative technology to create fabrics that offer exquisite softness and exceptional durability.

Yes, but let us share a little secret with you. The belief that thread counts alone determines softness, strength, and quality is simply inadequate. True fabric craftsmanship involves extensive research and development to find the perfect combination of fiber, yarn, weave, technology, consistency, and quality control. This level of attention to detail is what Fluff prides itself on and is renowned for. We have dedicated years to refining our fabrics, ensuring that they impress you from the moment you open your delivery and every night thereafter.

we're not like other companies. We focus on producing the highest quality viscose from bamboo sheets, leaving behind anything less than exceptional. Our fiercely loyal customer base speaks for itself. Our carefully sourced materials are responsibly obtained, ensuring temperature regulation and moisture-wicking properties for a perfect night's sleep. Say goodbye to hot flashes and experience true comfort with Fluff bedding. Our commitment to quality extends to our manufacturing process, as we obtain materials directly from the source and maintain a clean, controlled environment.

Fluff is not just a purchase; it's an investment in yourself. While our prices may seem higher than others in the market. in the long run, you'll save money by not needing to replace your sheets every year. Our meticulously woven bedding is designed to withstand the test of time, ensuring durability and long-lasting use. With Fluff, you can enjoy the comfort and quality of our products for years to come, making it a wise investment that pays off in the form of lasting luxury and savings.

we prioritize your safety and well-being. We avoid dyes whenever possible and ensure that our products are free from harmful chemicals.

All of our bedding is stain-resistant and easy to wash and care for. Washing instructions can be found here.

All product dimensions are listed on the website's size chart and on the respective product page.

Shipping + Returns + Exchanges

Sure, you can return any products purchased on Fluffbedding.com within 30 days of your original purchase. Just submit a return here or contact us at returns@fluffbedding.com. Customers are responsible for return-shipping costs for returns/exchanges.

Orders typically ship within two business days, often within one business day. Tracking information will be emailed to you automatically the moment your order ships.

If the order hasn’t shipped yet, we can change the address. Please contact us as soon as possible for a change of address request.

Most countries impose a customs duty and import tax on goods from abroad (this is not rare). These customs duties and import taxes are beyond our control and may delay your package from arriving on time (this is rare). Unfortunately, we cannot offer refunds or future accommodations for customers receiving customs duties or import taxes. If you are unable or simply do not wish to pay the customs fee, your package will be returned to us and you will only be penalized for the cost of shipping your package. You will be refunded upon receiving your order back at our facility.

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